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Susan's avatar

As a retailer in the industry, I want to say your take is DEAD ON. I have customers who offer to help All The Time … and I almost always say Thank you for the offer, but no. Is there an exception or two? Yes, but those are folks I likely tried to pay at one point or another. They’re also the people I give employee discounts to, free product I receive from vendors, etc. Much like you.

The number of people that don’t understand we have expenses, and a storefront has huge expenses, and focus on the feel good/free stuff/hobby business side of our industry may never fully understand that a business is, well, a business. And it’s amazing how differently our fiber based crafts are viewed than, say, traditionally male oriented wood based crafts (because making something out of wood is a job and making clothing or bedding is a hobby?).

Thank you for sharing your “slow cooker” take.

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Heather K's avatar

Thank you for this well articulated take!!

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